Notice of Privacy Practices

About This Notice

This Notice of Privacy Practices describes how your personal information may be used and disclosed by Unified Healing Co., and how you can access and control your information. Please review it carefully.

As required by the Privacy Regulations promulgated pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), this notice will be updated to include our full clinical privacy practices once the clinic is operational and treating patients.

Information We Currently Collect

During the pre-launch phase, our website collects the following information through our interest forms:

• Contact information: first name, last name, email address, phone number
• Location information: zip code, city or town
• General treatment interest: conditions of interest, treatment types of interest
• Insurance carrier or payment preference (carrier name only, no policy numbers or member IDs)
• General clinical history: whether you have tried two or more antidepressants, whether you have a doctor referral
• How you heard about us
• Any questions or comments you choose to share

For referring providers, we also collect: professional credentials, specialty, practice name, practice location, and referral partnership interest.

How We Use Your Information

Information collected through our interest forms is used solely for the following purposes:

• To confirm receipt of your inquiry and communicate with you about our clinic's opening
• To send periodic updates about the clinic's progress toward opening
• To respond to your questions or comments
• To understand geographic demand and treatment interest in the communities we plan to serve
• For referring providers: to coordinate future referral partnerships once the clinic is operational

We will never use your information for unsolicited marketing unrelated to Unified Healing Co.'s services. We will never sell, rent, or share your personal information with third parties for their marketing purposes.

How We Store and Protect Your Information

Your information is stored within our customer relationship management (CRM) platform, which uses industry-standard encryption in transit (TLS/SSL) and at rest. Access to your information is restricted to authorized members of our team only.

While no method of electronic transmission or storage is completely secure, we take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure.

Information Sharing and Disclosure

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers: We may share information with service providers who assist us in operating our website and managing communications (e.g., email delivery services, CRM platform). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
• Protection of rights: We may disclose information when necessary to protect the safety, rights, or property of Unified Healing Co., our staff, or others.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information from our systems. To request removal from our interest list, reply to any email from us with "unsubscribe" or contact us at the address below.
• Opt-out: You may opt out of receiving future communications from us at any time by replying "unsubscribe" to any email or by contacting us directly.

SMS Text Messaging

If you provide your phone number through our forms, you may receive SMS text messages from Unified Healing Co. related to your inquiry, clinic updates, or scheduling information. By providing your phone number, you consent to receive these messages. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. SMS opt-in or phone numbers will not be shared with or sold to any third parties for their marketing purposes.

Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our pages. These tools collect anonymous, aggregated data such as page views, time on page, and referral sources. We do not use cookies to collect personally identifiable information. You may disable cookies in your browser settings at any time.

Children's Privacy

Our website and interest forms are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our forms, please contact us and we will promptly delete that information.

Washington Privacy Rights

If you are a Washington state resident, you have rights under the Washington My Health My Data Act and applicable state privacy laws. These include the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your personal information. We do not sell personal information.

To exercise any of these rights, contact us using the information below.

Future HIPAA Notice of Privacy Practices

Once Unified Healing Co. begins clinical operations, this page will be updated to include our full HIPAA Notice of Privacy Practices. That notice will describe how your protected health information (PHI) may be used and disclosed for treatment, payment, and healthcare operations, and will detail your rights under HIPAA including:

• The right to inspect and copy your protected health information
• The right to request restrictions on how your PHI is used or disclosed
• The right to receive confidential communications by alternative means or at alternative locations
• The right to request amendments to your health information
• The right to receive an accounting of certain disclosures of your PHI
• The right to obtain a paper copy of this notice
• The right to file a complaint if you believe your privacy rights have been violated

Changes to This Notice

We reserve the right to update this privacy notice at any time. Changes will be posted on this page with an updated effective date. Significant changes to how we handle your information will be communicated via email to individuals on our interest list.

Contact Us

If you have questions about this privacy notice, wish to exercise any of your privacy rights, or would like to request deletion of your information, please contact us:

Unified Healing Co.
Yakima County, Washington
Email: [email protected]
Web: unifiedhealingco.com